Frequently Asked Questions
a] How can I place an order?
Customers may browse collections, select preferred products, choose available sizes, and complete checkout through the website payment process.
Orders are confirmed after successful payment verification.
b] How long does delivery take?
Estimated delivery timelines:
i] Metro cities: 3 to 6 business days
ii] Other cities: 5 to 8 business days
iii] Remote areas: up to 10 business days
Delivery timelines may vary during festive seasons or operational delays.
c] Are the product colors exactly the same as images?
Every effort is made to maintain accurate product photography. Slight variations may occur due to lighting conditions, editing environment, and individual screen settings.
d] Do you offer Cash On Delivery?
Cash On Delivery availability depends on serviceability and operational coverage for selected locations.
Availability may vary for certain pin codes.
e] Can I return a product?
Returns may be requested only for eligible situations including damaged products, incorrect items, or verified defects as mentioned in the Return Policy.
f] How can I track my order?
Tracking details are shared after shipment dispatch through registered contact information.
Customers may use the tracking number provided in shipment confirmation updates.
g] Do you offer international shipping?
International shipping availability may vary depending on operational support and logistics coverage.
h] What sizes are available?
Available sizes are displayed on each product page. Customers are advised to review size details carefully before placing orders.
i] How can I contact customer support?
For support related queries:
support@anuvarna.comj] Where is ANUVARNA based?
South Delhi, India